Order-related information from Kaspersky e-stores.First 6 and last 4 digits of your credit card.Bank account number, if it is necessary to refund a purchase via bank transfer.Activation code, license number of Kaspersky products.Names of devices that are attached to My Kaspersky.You phone number (only in case of support by phone).Content data of call, chat, email, ticket.Time and date of customer service contact through a call, chat, email, ticket.We process the following categories of your data: Improve our service quality and/or to better understand requests by comparison with previous chats.We use your personal data for the following purposes: Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. Personal data relates to a living individual who can be identified from that data. If you have any questions about Kaspersky Lab's privacy practices or if you would like us to update information or preferences you provided to us, please contact us directly. Data privacy statement for technical support via chat, email and phoneĪO Kaspersky Lab, located at address: 39A/3 Leningradskoe Shosse, Moscow 125212, Russian Federation (“Kaspersky”, “Kaspersky Lab”, “KL” or “we”).
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